Objective of this Privacy Policy

This Privacy Policy applies to Personal Information we collect from users of our Sites, Apps, Wi-Fi hotspots, and other online services, as well the Personal Information we collect about individuals, including current and prospective clients, visitors to our sites, and others with whom we interact whether online, via phone, or offline in the course of providing our services.

Information You Give Us

The ways in which we collect, process, and secure information vary depending on the nature of the Services we offer, the type of data, and legal and regulatory requirements.

We and our third party service providers collect personal information about you from a variety of sources, including from you directly (e.g., when you fill out forms available on our websites to provide contact information or other personal information as part of a request for information, when you sign up for a newsletter, or when you register an account with us to access our Services), data we generate about you in the course of our relationship with you (e.g., data collected from cookies and other similar technologies as described below), and data we collect about you from other sources, including commercially available sources, such as public databases (where permitted by law).

The categories of personal data that we may collect directly from you include the following:

Personal details (e.g. name, date of birth);
Contact details (e.g. phone number, email address, postal address or mobile number for yourself, your parents or guardians, and/or other emergency contacts);
Account details (e.g. username and password);
Transaction details (e.g. when you make purchases or respond to offers);
Communications (e.g. when you participate in message boards or forums, participate in polls or surveys, or contact us with a question, comment or request);

Personal data generated by us

In addition, we may generate the following categories of personal data about you in the context of your use of the Services:

Records of our interactions with you; and
Internal notes, including notes about your inquiry into our programs and services.
Data that we generate about you as a result of your use of the Services (e.g. our understanding of your interests as a result of your use of the Services and whether you are a regular or occasional user of the Services).

Personal data we obtain from other sources:

Personal details (e.g. name, date of birth);
Contact details (e.g. phone number, email address, postal address or mobile number);
Details about advertising preferences (e.g. products purchased or interaction with advertisements online);

When collecting sensitive personal data, we will ask for your consent unless there is another legal basis for collecting the information.

How Your Information is Employed

We will only use your personal information in the following ways:

when it is necessary for our legitimate interests:
- to enable us to supply you with the products and services and information that you have requested
- to help us in the development of, and to improve our products and services
- to provide you with information about products or services that may be of interest to you, using the email address which you have provided or via social media
- to invite you to participate in market research activities, such as responding to interview questions or completing online surveys
- to send you marketing communications, and show you marketing communications on other websites (including social media sites where you are a member)
- to ensure that content from our website is presented in the most effective manner for you and your computer
- to automatically collect data about visitors to our site (for example browsing patterns) by using cookies
- to maintain our website and ensure network and information security
- to prevent and detect fraud and other criminal offences
as long as, in each case, these interests are in line with applicable law and your legal rights and freedoms; or
where you have agreed to this for specified, explicit and legitimate purposes; or
where this is necessary for legal obligations which apply to us.

Marketing

We may contact you for marketing purposes relating to our products and services and our website, unless you let us know that you do not want to receive marketing communications. We will only contact you for these marketing purposes by electronic means (email or SMS) where you have agreed to this. Your agreement to the use of your personal information for these purposes is optional and if you decline to provide your agreement, your visit to and use of the website will not be affected.

Marketing opt out: you are entitled to opt out from receipt of marketing communications at any time and free of charge by using the contact details provided in this Privacy Policy or by using the “unsubscribe” option included in any marketing e-mail received from us.

Market research

If contacting you to invite you to participate in market research projects, such as questionnaires or interviews, we will only use your personal data for the purpose of the specific project to which you have consented. That personal data will, once the project has been completed, be removed from our systems (see retention below).

Advertising Networks

Your email and other personal data may be shared with data processors for targeted advertising purposes. We ensure all data processors adhere to strict data protection laws and guidelines.

How we secure your personal information

Secure Data Management Practices

We store your personal information on secure servers within protected facilities. Your data may be transferred, stored, or processed by our staff or those of our suppliers, with all necessary precautions taken to ensure its security in line with this Privacy Policy. You consent to these actions when you provide your personal data to us.

Links to Affiliate Websites

Our website periodically provides links to other websites for the convenience of our users. We do not have control over these external websites and are not responsible for their content. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policies of these external websites carefully before engaging with them, as these policies are crucial for understanding how your personal data will be handled.

Current Privacy Policy Updates

If there are any material changes to our data processing, you will be let know by updates to this website and/or contacting you by email.

Your Data Rights: Access, Control, Ownership

Under the prevailing law, you are entitled to:

Verify whether we hold personal data about you.
Access and obtain information about the personal data we keep about you.
Receive copies of the personal data we maintain.
Update and rectify inaccuracies in your personal data.
Object to the processing of your personal data.
Have your personal data blocked, anonymized, or deleted, as deemed appropriate.
The right to access your personal data may be constrained in some scenarios by local legal requirements. For exercising these rights, please reach out to us via email.

Data Privacy Laws and Regulations

If you have inquiries or need to exercise rights regarding your personal data, feel free to contact us. Should there be any dissatisfaction with how we handle your concerns, you are encouraged to consult your local data protection authority.